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• Prices are final at checkout for every order.
• Tariffs, import taxes, handling fees, and related charges are fully paid and included at checkout, with no unexpected surcharges.
[SECTION 1: SHIPPING DETAILS]
🚚 Estimated ship-out date: ~3 - 5 working days upon placing an order (as soon as we can). 100% safe arrival guarantee.
🛬 Estimated arrival: 3 - 5 working days to arrive at your door-step unless there are unexpected events or delays not within our control.
The Terragon - X ZERO, Heart of Forest, Preserved Moss Terrarium
🎨 Crafted by a team of 9 scientists and designers. Each piece of Terragon - X requires at least 2 - 3 weeks to craft without taking in consideration of glass preparation, moss cultivation, preservation and preparation.
The latest design language update for 2024 "Terragon - X : Heart of Forest" features an abstract forest-like appearance, encapsulating the impressions and thoughts we had for the vast and lush rainforest across Malaysia Titiwangsa's range.
The Titiwangsa Range is one of the oldest rainforests in the world.
It stands proudly between Peninsular Malaysia and Thailand, acting as a natural border.
The range is the southernmost section of the larger 1,040-mile-long Tenasserim Hills that spans from the north of Thailand to the south of Peninsular Malaysia.
Given its immense size and towering forests, multiple national parks were formed along with the range in Thailand and Malaysia.
The Titiwangsa Range has truly become the natural national treasure for these two countries.
Our designers constructed the "Terragon - X" in Titiwangsa Range's image, hoping to capture its importance and beauty and preserve it for eternity.
The mosses were encased within a fully handcrafted Terragon geometrical glass vessel comprising 21 distinct glass facets, meticulously brought together at very precise angle, attached to a lacquer coated handcrafted rubber wood base which give off a very personal, elegant and luxurious touch.
Designed to be virtually free of maintenance and last for foreseeable future in different climates across the world, the Terragon – X serve as an exquisite botanical sculpture with an immersive 360-degree view for any living space.• Handcrafted by scientists & designers in Malacca, Malaysia with 9 years of experience.
• 100% real preserved indoor plant and moss art.
• Everlasting, maintenance-free plant gift or desk decor.
• Each piece is based on the same styling as its reference photo but features slight variations due to natural elements.
• You will receive an exact photo of your selected piece before it is shipped.
📦 What’s in the package:
I) 1X The Terragon – X, Heart of Forest, International limited-edition exclusive release.
II) 1X The Terragon – X opener for its seamless glass door.
III) 1 set of TerraLight 2.0. Requires 1-step assembly to a unified piece of handcrafted Malayan rubber wood base.•【Branding】: All terrariums feature the “TERRALIVING” branding on glass and wood, but you can request for its removal when ordering.
•【Unpacking Tip】: Handle packaging gently to avoid dislocating the moss.
•【Moss Fragments】: It is usual for small moss pieces / fragments to come off during unpacking as these are natural, organic materials.
📏 Size (Glass Vessel):
Approx. ~ 423mm (L) X 228mm (W) X 265mm (H)
📏 Glass piece: 21 distinct glass facets.
Glass thickness: 3mm
Glass door: 3 openings. State-of-the-art seamless hinge mechanism glass door.
💡NEW TerraLight 2.0:
NEW slimmer, minimalist and taller TerraLight (5W) that allows 80% more reflection-free viewing angles & more immersive viewing experience. Swivel head-lamp at optimum height for shadow overcast fine-tuning.
*Requires 2-steps assembly.
A) Cool white, bright LED ambiance.
B) Custom designed 5W, 16 mini LED light bulbs with diffuser cover for glare reduction (Maximum Height = ~480mm - 500mm)
C) USB Powered (USB adapter plug NOT included), 4 stepless brightness adjustment, 3 timer modes
D) Custom hand-made rubber wood base: 580mm (L) x 290mm (W) x 480mm (H)🌳 About ZERO Moss, a kind of Preserved Moss by TerraLiving:
1. 【Cultivation & Preservation】: Grown in greenhouses at peak health, ZERO Moss is carefully freeze-dried and preserved in our lab.
2. 【Looks Fresh, But It’s Non-Living】: ZERO Moss is biologically inactive, soft, fresh-looking, and virtually condensation-free.
3. 【Moss Colours】: A reflection of its original form achieved through chlorophyll extraction and UV-protecting plant dyes using our lab-grade formula.
4. 【Science Meets Art】: Inspired by plant preservation techniques while working in herbaria or “plant museums”, we’ve enhanced the process to keep moss looking fresh for artistic displays.
5. 【Display-Grade Beauty】: ZERO Moss is designed for sculptural art pieces that require no maintenance beyond an occasional wipe.
6. 【Natural Scent】: Preserved moss has an earthy, slightly “sour” scent due to its acidic nature.
✋ Care Tips:
• Keep ZERO Moss out of direct sunlight and never spray it with water.
• Store it indoors in a cool, dry place, and only open your display for viewing.
⚠️⚠️⚠️ Terms & Conditions ⚠️⚠️⚠️
1. 【Phone Number Needed】: When you place an order, kindly share your phone number (tell us if you prefer not to). Our logistic partners need it to generate the shipping waybill.
2. 【No Refunds/Cancellations】: Once shipping has begun, changes can no longer be made to your order.
3. 【No Returns/Exchanges】: Please double-check before ordering, as all sales are final once we start shipping.
4. 【Delivery Responsibility】: Once delivered, we are not liable for theft. We recommend receiving your package personally or leaving it with someone you trust.
5. 【Carefully Packed】: We ship daily using thick, custom-fitted cartons for safe delivery. (Thousands of successful international shipments!)
6. 【Shipping Delays】: While we ship promptly, occasional delays due to customs or unforeseen events are out of our control.
7. 【100% Safe Arrival Guarantee】: If your order arrives damaged, please notify us within 48 hours of delivery (as per tracking info). Unboxing videos can help us resolve issues faster.
8. 【Handmade Nature】: Each piece is lovingly handmade, so slight variations or imperfections are part of its charm.
9. 【Natural Materials】: Minor scratches, fingerprints, or leftover natural elements like moss fragments are normal and part of the organic design process.
10. 【Unique Artwork】: Perfection doesn’t exist in handmade art, but we strive for beauty in every piece. Inconsistencies not visible from a viewing distance of 30cm or about 1 ft are not defects.
11. 【Colour Variations】: Photos are taken under daylight or a common table lamp with a 6500k light bulb and may differ slightly from what you see in person.
We put our heart and soul into creating these terrariums and are proud to have received such positive feedback from our customers.
Thank you for considering our work. We hope to have the opportunity to serve you with our best creations.
