A tranquil village within Melaka, a historical city recognized by UNESCO, in a wonderful country with strong cultural and bio- diversity known as Malaysia.

Our gallery in Melaka, Malaysia is an exquisite construct designed by our co-founder, Raymond. It is open exclusively for those who have made prior appointments as we allow only 1 batch of visitor per session. Kindly drop a message via WhatsApp (+60 17 - 6383820) / email (goterraliving@gmail.com) to schedule an appointment. You need to provide us your name, country of origin, purpose of visit and which designs are you interested in.

Originally created for moss therapeutic experience, we used a fog condenser / fog maker / mist maker / water atomizer to pump the mist into the glass to moisten up the moss. Mosses don't produce fog naturally in such a small environment and no, those are not oxygen.

The infographic summary are available under the "Support" section. For quick access to detailed section, 1. Link to ZERO Moss(https://www.theterraliving.com/zero-moss-faq) 2. Link to Live Moss(https://www.theterraliving.com/live-moss-faq)

Every country has different rules and regulations which require different certifications. We are working with representatives from different countries to run feasibility test.

📦 ✈️ TerraLiving's official international shipping routes for 2024, based on ~6,000+ data sets, regional regulations, and protocols. North America & Oceania: 🇺🇸 The United States of America, 🇨🇦 Canada, 🇦🇺 Australia, 🇳🇿 New Zealand the European Region: 🇬🇧 United Kingdom, 🇩🇪 Germany, 🇫🇷 France, 🇮🇹 Italy, 🇳🇴 Norway, 🇪🇸 Spain, 🇸🇪Sweden, 🇨🇭 Switzerland, 🇳🇱 The Netherlands, 🇧🇪 Belgium, 🇩🇰 Denmark, 🇫🇮 Finland, 🇮🇪 Ireland, Austria 🇦🇹 Asia: 🇲🇾 Malaysia, 🇸🇬 Singapore, 🇭🇰 Hong Kong, 🇯🇵 Japan, 🇹🇼 Taiwan, 🇹🇭 Thailand, 🇰🇷 South Korea, 🇮🇩 Indonesia Middle East: 🇸🇦 Saudi Arabia, 🇦🇪 United Arab Emirates, 🇰🇼 Kuwait, 🇶🇦 Qatar Important note: *Some routes were removed / added due to changes in regulation and import requirement. Feel free to contact us for customized shipping option if your region is not within the list.

Currently, they are available only in: 1. Official Webstore: Shop | TerraLiving Gallery (theterraliving.com)(https://www.theterraliving.com/shop) 2. Official Etsy sotre: https://terraliving.etsy.com (https://terraliving.etsy.com) 3. Physical Gallery in Malacca, Malaysia

We are very open to explore all sorts of opportunities / concepts / brand collaborations to make the world a more beautiful & interesting place to live in. We are also willing to send our work to Moon / Mars. So yeah, feel free to talk to us.

Hopefully this FAQ section helps a lot in answering your questions. We are working around the clock to address them as fast as we can. However, we may miss out some of your messages. If you need to reach us faster, kindly drop a whatsapp message to +60 17-6383820 We will try our best to come back to you. If your questions are available in the FAQs, sorry to say that but we may not reply you. Thank you for the cooperation and have a nice day.

If you have the capacity and passion to distribute our work in your region, please keep in touch with our co-founder via raymond@theterraliving.com (raymond@theterraliving.com) Thank you for your interests.

We'd say official brand licensee. If we are both comfortable with that, we can explore more on this matter.

Every piece of work is truly a class of its own. While we don't mass produce them by lowering quality for profit, but we can do shipping price optimization if you wish to purchase in larger batches as gifts, corporate events or distribution.

There are lots of parties who seized the opportunity to make quick cash by impersonating our brand / designs and work. Be aware of that as we can't guarantee if they will actually send you the actual thing or the quality is on par. We are not affiliated with them. If you suspect something to be too good to be true, then yes, it really is.